FAQ
FAQ
Common questions about working with us.
Do you work with subcontractors or just GCs?
Both. General contractors, specialty trades, remodelers, custom home builders. If you're in construction and drowning in paperwork, we can help.
Do you need access to my email?
You connect your own mailbox, plus read-only access to your calendar, so we can read your mail and write drafts. You own that connection and can switch it off anytime. We never send anything from your account. Every reply waits in your drafts for you to send.
How do you handle my information?
Your data never trains any AI model. We use Anthropic's Claude only, and our AI provider deletes your data within 30 days, except content flagged for abuse, per Anthropic's policy. We never sell your information or share it for marketing. If you leave, we delete everything we hold within 7 days and confirm it in writing. Full details.
What does it cost?
It depends on your business and the services you pick, so we quote each one. Ask for a quote and we will reply by email with a plan and a price.
Do I need to use specific software?
No. Send us what you have: email, PDFs, spreadsheets, shared folders. We work from that and give it back in whatever format you use.
Will you send emails on my behalf?
No. Everything we write is a draft in your inbox. You read it, change it if you want, and hit send. Nothing goes out without your OK.
What if a draft has a mistake?
You review every draft before it goes anywhere. When a number in a draft doesn't match the original document, we flag it for you. Nothing goes out without your OK. See Section 3 of our Terms of Service.
How fast do you respond?
Most inbox items and paperwork requests usually come back the same day. Plan counts and quotes usually take 1 to 3 days depending on project size.
What if I only need one service?
That's fine. Most contractors start with one pain point and add services later. We don't force bundles.
How is this different from hiring an office manager?
No hiring, no training, no turnover. You get office help that already knows how construction paperwork works, starts right away, and scales up or down with your workload. You stay in control: we draft, you approve.
Can I cancel anytime?
Yes. Month-to-month. No long-term contracts.
Still have questions?
30 minutes, no commitment. Let's talk.